terms

Lotus Golf advisers are experienced golfers and familiar with the full product range. If you have any queries about any of our products please call 0845 607 6153 to speak to one of our team.

Alternatively write to Lotus Golf, Oakhurst, Hamstreet Road, Ruckinge, Ashford, Kent, TN26 2NU.
Or email sales@lotusgolf.co.uk.

PAYMENT
You can purchase through our secure online payment method, and can be sure that your details will not be passed on to any third parties. If you prefer to pay over the telephone please call 0845 607 6153, or you can post a cheque to the address shown above.


DELIVERY

To calculate the P&P cost for your order, click on Add To Buggy and see Shipping price.

All UK orders are sent by Royal Mail Standard Parcel Service for large parcels and First Class Mail for small parcels.

Orders will be delivered 7 days from date of order unless your are notified differently. Swarovski products are handmade to order in our workshop, so please allow 14 days for delivery. Personalised products will also be 14 days from date of order. If you require your order urgently please contact us on 0845 607 6153 or by email at sales@lotusgolf.co.uk.

NON UK ORDERS
Please call 0845 607 6153 or email sales@lotusgolf.co.uk for overseas postal charges.

LADY CAPTAINS
Please contact us on 0845 607 6153 or email st@lotusgolf.co.uk to save with our Lady Captains prize service.

TRADE
For trade enquiries please telephone 0845 607 6153 or email st@lotusgolf.co.uk


RETURNS
In the unlikely event that you are not completely satisfied with your products, please return them to us within 7 days of receipt in the same condition in which they were received, and in the same packaging. We will offer an alternative product or a full refund less postage and packaging charges. Postage on returned items must be paid for by the customer.

For hygiene reasons, toiletries cannot be returned.

An exchange or full refund will be offered on faulty goods.